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Working Conditions

In an increasingly diverse world of work, we need to ensure appropriate working conditions for any form of work – regardless of the contractual arrangement – in order to guarantee a fair job for all.

European Pillar of Social Rights

Guaranteeing fair working conditions is one key area within the European Pillar of Social Rights, the EU’s approach to delivering new and more effective rights for citizens. In 2020, the European Commission launched a public consultation aiming to obtain the views of social partners and stakeholders on the foreseen action plan for the implementation of the European Pillar of Social Rights.

In its response to the public consultation, the World Employment Confederation-Europe reiterated the private employment services industry’s commitment to provide appropriate working conditions for diverse forms of work. While the EU Directive on temporary agency work provides appropriate protection for agency workers, the World Employment Confederation-Europe acknowledges that gaps may still exist, for instance linked to online talent platforms. These are however mainly due to incorrect classification at national level and a lack of enforcement of existing EU and national legislation and regulations to ensure social protection. Action to address this should be targeted and specific, and not aim to capture the diverse nature of platforms under one action.

For more details, please read WEC-Europe’s response to the public consultation.

Sector-specific rules

The 2008 EU Directive on temporary agency work establishes the principle of equal treatment, meaning that, as a general rule, temporary agency workers are entitled to the same basic working and employment conditions as  workers recruited for the same job directly by the undertaking. However, some derogations may be allowed.

The Directive also obliges EU Member States to review the restrictions imposed on temporary agency work and test whether these are justified to protect temporary agency workers, for reasons of health and safety at work or to ensure the well-functioning of the labour market and prevent any abuse.

EU Directive on transparent and predictable working conditions

In 2019, the EU Directive on transparent and predictable working conditions defined new provisions to cover more of those workers who have adopted new forms of work. It requires certain information to be provided on the obligations for the employment relationship. The Directive is to be implemented by Member States before 2021.

The World Employment Confederation-Europe supported the general intentions of the Directive, while being critical of several provisions. A particularly sensitive point was to ensure more time for employers to provide information on the employment relationship. In this area, important improvements could be reached in the legislative procedure at EU level.

Fair minimum wages in the European Union

One of the strategic priorities of the European Commission in the area of employment and social affairs is that all workers in Europe should have access to and benefit from fair minimum wages. This initiative on minimum wages builds on the European Pillar of Social Rights. Following a consultation process, the European Commission put forward a proposal for a Directive on adequate minimum wages in Europe in 2020.

The World Employment Confederation-Europe supports some action at European level to achieve this important policy objective but questions the choice of a Directive as the most efficient instrument to cater for the variety between forms of work and labour market models in the EU. In a detailed position paper, the World Employment Confederation-Europe explains that appropriate working conditions and pay for agency workers are already secured via national law and collective labour agreements. The principle of equal treatment and equal pay is applied in all EU countries based on the Directive on temporary agency work and in many countries additional safety nets based on minimum wages for agency workers are already established.

As the debate picked up following the rising living costs since 2021 and the moderate wage growth until the end of 2022, the World Employment Confederation-Europe compiled some evidence on the efforts made by the agency work sector in Europe to ensure fair and decent work. In a strategic paper, it shows that the agency work sector is offering adequate and fair wages and is ensuring social protection.

This includes in all EU Member States the principle of equal pay (covering remuneration), combined with the principle of equal treatment (thus including basic employment and working conditions). In 10 European countries, Member States have given social partners the option to settle pay and working conditions via collective labour agreements, while these collective labour agreements need to ensure an overall level of protection for agency workers. In several European countries, complementary elements of benefits and remuneration are also established based on bipartite funds, including end-of-the-year bonuses, training entitlements, complementary health insurance and sectoral pension funds.

Collective bargaigning for self-employed

In February 2021, the World Employment Confederation-Europe provided input to the consultation organised by the European Commission as part of its process to address the issue of collective bargaining for the self-employed. The initiative seeks to ensure that working conditions can be improved through collective agreements not only for employees, but also for those self-employed who need protection.

WEC-Europe calls for fully recognising and valuing the benefits of diverse forms of work. Direct employment relationships, triangular work relationships and self-employment all fulfil important and complementary functions on the European labour market. It is important that people have clarity at national level on their employment status and are classified in the correct way, including the attached rights, obligations and freedoms. Acknowledging the important history, practice and regulation of collective bargaining rights by the EU Member States, including on issues of access, and given the diversity of these practices, WEC-Europe argues that the regulation of access by the self-employed should be left to the national level.

For more details, please read our position paper.

Telework & the right to disconnect

In 2024, the European Commission launched a consultation of the social partners on possible EU action regarding telework (remote work) and the right to disconnect. With the use of telework becoming more widespread since the COVID-19 pandemic, there are opportunities but also challenges arising.  There are concerns about whether workers’ rights, such as adequate working conditions and health and safety at work, are being upheld in a more digitalised work environment. The use of digital tools for work and the possibility of working remotely can lead to an ‘always-on’ work culture, leading to discussions around establishing a ‘right to disconnect’.

In its response to the consultation, the World Employment Confederation-Europe, while acknowledging the steps already taken by several EU instruments, Member States and social partners in this domain, questions the necessity of additional EU legislative measures. A formal right to disconnect should not be established at the European level but, if necessary, it could be considered at the national level and in accordance with national law and practice.

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